FAQs

Can I bring my own drinks?
A: No, all drinks have to be purchased through the Golden Palace.

Can I opt out of the service20% charge?
A: No, the service charge is not optional.

Will there be other events in the hall while my event is going on?
A: No, the hall only books one event per day so you will have the hall to yourself.

Can I bring my own staff?
A: No, the service charge includes all staff.

How much does it cost to reserve my date?
A: To reserve your date there is a $500 deposit.

Do I still have to pay the bar minimum if I am not serving alcohol?
A: Depending on the day of the event your bar minimum might be void.  However, if a bar minimum exists, the minimum must be met.

Do I have to use the Golden Palace for decorating purposes?
A: No, you may bring in your own decorator or use the Golden Palace decorators.

Why do I need insurance?
A: You need insurance to cover any liability issues pertaining your guests.

What payment methods do you take?
A: All forms of payment are accepted.

Is my security deposit refundable?
A: Yes, the security deposit is fully refundable minus any damages that occur to the Golden Palace property the day of your event.

Is the date deposit refundable?
A: No, the date deposit is non-refundable.

What is the latest that we can be in the banquet hall the day of the party?
A: Midnight is the latest. No exceptions.

What are your hours and do I have to make an appointment?
A: Our hours are 10am-5pm Monday through Friday and although we do take walk-ins appointments are encouraged.

How many parking spaces does the Golden Palace have?
A: The Golden Palace has 300 parking spots. Shuttle service is provided when the overflow lot is used.

Do you provide valet service?
A: No, we only provide parking attendants that will direct traffic.

How far ahead of time does my event have to be paid in full?
A: Your event has to be paid in full at least 15 days before your event.

Do you permit live bands?
A: Absolutely.

 
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