FAQs

Can I bring my own drinks?
A: No, all drinks have to be purchased through the Golden Palace.

Can I opt out of the service20% charge?
A: No, the service charge is not optional.

Will there be other events in the hall while my event is going on?
A: No, the hall only books one event per day so you will have the hall to yourself.

Can I bring my own staff?
A: No, the service charge includes all staff.

How much does it cost to reserve my date?
A: To reserve your date there is a $500 deposit.

Do I still have to pay the bar minimum if I am not serving alcohol?
A: Depending on the day of the event your bar minimum might be void. However, if a bar minimum exists, the minimum must be met.

Do I have to use the Golden Palace for decorating purposes?
A: No, you may bring in your own decorator or use the Golden Palace decorators.

How much time will I have the day of my event to setup?

A: We will allow you to select a 3 hour block of time to decorate your room the day of your event. This time must be determined by your final appointment (15 days prior to your event).

Why do I need insurance?
A: You need insurance to cover any liability issues pertaining to your guests.

What payment methods do you take?
A: All forms of payment are accepted.

Is my security deposit refundable?
A: Yes, the security deposit is fully refundable minus any damages that occur to the Golden Palace property the day of your event.

Is the date deposit refundable?
A: No, the date deposit is non-refundable.

What is the latest that we can be in the banquet hall the day of the party?
A: Midnight is the latest. No exceptions.

Can we pick whatever room we like or does the facility choose the room when we get a package?
A: The facility will assign the room that is most adequate for the size event you are having. You do have the option to upgrade your room but you will be paying additional fees.

What are your hours and do I have to make an appointment?

A: Our hours are 10am-4pm Monday through Friday and although we do take walk-ins appointments are encouraged.

How many parking spaces does the Golden Palace have?
A: The Golden Palace has 300 parking spots. Shuttle service is provided when the overflow lot is used.

Do you provide valet service?
A: No, we only provide parking attendants that will direct traffic.

How far ahead of time does my event have to be paid in full?
A: Your event has to be paid in full at least 15 days before your event.

Do you permit live bands?
A: Absolutely.