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Can I bring my own drinks? A: No, all drinks have to be purchased through the Golden Palace.
Can I opt out of the service20% charge? A: No, the service charge is not optional.
Will there be other events in the hall while my event is going on? A: No, the hall only books one event per day so you will have the hall to yourself.
Can I bring my own staff? A: No, the service charge includes all staff.
How much does it cost to reserve my date? A: To reserve your date there is a $500 deposit.
Do I still have to pay the bar minimum if I am not serving alcohol? A: Depending on the day of the event your bar minimum might be void. However, if a bar minimum exists, the minimum must be met.
Do I have to use the Golden Palace for decorating purposes? A: No, you may bring in your own decorator or use the Golden Palace decorators.
Why do I need insurance? A: You need insurance to cover any liability issues pertaining your guests.
What payment methods do you take? A: All forms of payment are accepted.
Is my security deposit refundable? A: Yes, the security deposit is fully refundable minus any damages that occur to the Golden Palace property the day of your event.
Is the date deposit refundable? A: No, the date deposit is non-refundable.
What is the latest that we can be in the banquet hall the day of the party? A: Midnight is the latest. No exceptions.
What are your hours and do I have to make an appointment? A: Our hours are 10am-5pm Monday through Friday and although we do take walk-ins appointments are encouraged.
How many parking spaces does the Golden Palace have? A: The Golden Palace has 300 parking spots. Shuttle service is provided when the overflow lot is used.
Do you provide valet service? A: No, we only provide parking attendants that will direct traffic.
How far ahead of time does my event have to be paid in full? A: Your event has to be paid in full at least 15 days before your event.
Do you permit live bands? A: Absolutely.
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